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Call 111 - When it is less urgent than 999

Home Visits

We will provide a home visit if the patient is too ill to attend the surgery, or they are completely housebound, in a care home or nursing home.

We regret that we can no longer take a patient's travel arrangements into account when deciding if a home visit is needed.

With regard to babies and children, a responsible adult should be available to bring them to surgery, and we have a practice policy to see children under two years old within three hours of your request.

Where possible, requests for visits should be made before 10.30am, to enable Paramedic Practitioner (PP) or doctors to plan their rounds after morning surgery. The receptionist will ask for your name, address, current working telephone number and a brief description of the illness. This enables the PP or doctor to call you back if needed, to determine the best course of action. The decision as to where the consultation will take place is at the PP or doctors' discretion.

Time is always at a premium, and up to six patients can be seen in the surgery in the time it takes to make one home visit. Please help us to manage this scarce resource.