From Wednesday 10th June we are switching to EPS4, this means ALL prescriptions will be processed electronically. If you do not have a designated pharmacy, you will be given a token which looks like a prescription but doesn't need to be signed by the GP as it has already been 'signed' electronically. You can take this token to any chemist and they will be able to dispense the medication for you.
We are encouraging patients to sign up for online requests, this means you can request medication from your home and via the NHS App. If you would like to do this, please ring the surgery.
Please note the chemist is not allowed to request medication on your behalf unless they have confirmed with you each time, what you need. If you find you are being provided with medicines that you don't need, please contact the surgery.
Please allow at least 2 working days for repeat requests to be processed. If you are requesting items that are not on your repeat, you must speak to the prescription clerk first.
We do not accept repeat prescription requests by telephone - this is to avoid serious and potentially fatal errors being made!
Please make sure you make an appointment at least once a year to review your medication.
If you are taking medication from another country, please let us know, if you can, the English equivalent. Also, if you have medical letters from abroad, it would be very helpful if you could bring us this information in English. For example, a list of vaccinations you or your children have had, and details of past or current medical problems.
You can register to request repeat prescriptions online. To use SystmOnline you will need a Practice ID number and Access ID number which is obtained from the practice, and, in conjunction with a password, will be unique to you. Please ask at reception for more information.
Visit SystmOnline.tpp-uk.com for online prescription requests and appointment booking once you have your login and password.
Our online consultation system (eConsult) allows you do contact a doctor online for advice by completing a form, or to request some general assistance from the practice team. Get started now.
Text in above image: Contact your doctors online before 3.00pm and get help within 2 hours. If you submit your request after 3.00pm, your practice will respond by the end of the next working day. Get started